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Customer Satisfaction Policy

ALUMINUM EXTRUSION PRODUCTS

Customer Satisfaction Policy

We provide solutions in line with the demands and needs of the customers, with an understanding that fully meets the needs and expectations of the customers before and after sales.

Our Mission

– To meet the needs and demands of customers in the fastest way.
– To attach importance to just-in-time production and delivery.
– To see quality as our basic principle.
– To aim to contribute to the customer above customer expectations.

Our Vision

– To send products to the customer in the size and design closest to the product formation.
– To form teams that will contribute to the customer's product development.
– To work to supply the highest quality goods to the customer.

Values

– To act openly, sincerely, constructively and respectfully in our communications with our customers.
– To prefer being well-intentioned, fair, moral, honest and reliable over other gains in our relations with our customers.
– The most important return we receive from our investments is the satisfaction of our customers. to know.
– Creating satisfied customers with technology, quality, trust and fast delivery.
– To look at the needs from the customer's perspective and listen to our customers' voices in order to create value for our customers.